Browse our FAQs to find the answer to a range of questions about the Skype Affiliate Program.
If you can’t find your question in our FAQs, please contact our support team for help – we’re always happy to answer your questions.
FAQ Category: Skype Affiliate Program
What is the Skype Affiliate Program?
The Skype Affiliate Program enables website owners, webmasters, internet developers and entrepreneurs to make money by promoting Skype. As an affiliate you can earn a commission on an order of an eligible product placed by each customer you refer.
Is the Skype Affiliate Program free?
Yes, join and start earning money today.
How do I register?
Go to our sign up page and follow the instructions to join one of our affiliate network partners and apply for our program.
Do I need to sign an agreement to be a Skype Affiliate?
Affiliates must agree to the terms and conditions of the Skype Affiliate Program before joining. See our the applicable Program Agreement made available via your affiliate network.
Will the Skype Affiliate Team communicate with me via email?
Yes. Skype will send periodic newsletters with new program updates.
FAQ Category: Earnings/ Compensation
What is the payment structure for the Skype Affiliate Program?
When customers you refer, purchase an eligible product on Skype’s website (not on Skype software), within the referral period, you’ll earn a commission.
Referral Period: 30 days
Number of Occurrences: Unlimited
Commission: Please see your affiliate network Terms and Conditions and Program Agreement for full details
How often are affiliates paid?
At the end of each calendar month, a report is generated to determine the total amount of sales each affiliate delivered. Orders are then verified by the Skype team and commissions are paid accordingly on a monthly basis. Verification of an order may take up to 60 days.
How are affiliates paid?
Earnings can be collected via two options: either check (received through direct mail) or direct deposit into your bank account. You’ll decide this when you sign up for the to affiliate network and the affiliate network handles all payments to you (the affiliate).
How long does Skype take to validate sales?
Skype uploads valid sales to each affiliate network on a monthly basis. However, these sales may take up to 60 days to be validated, in order to allow time for reversals to be made and depending on the payment options selected by the customer.
I have sales tracking on my affiliate network page, but there is no commission against them. Why is this?
This is because Skype only pays out on verified orders of our eligible products. Affiliates should wait the full 60 days until after a sale has been made to find out from their affiliate network if it is a valid order.
If I operate more than one website, can I track them separately and still receive a single payment?
Yes. You are able to operate multiple websites and URLs with a single affiliate network account.
What constitutes a sale?
A sale occurs when a customer has been referred by your site, and completes a verified purchase of an eligible product, including Skype Credit, Skype Subscriptions, Skype Premium or an Online Number on Skype’s website, Skype.com, within the referral period.
Once visitors click from my link to Skype, how long will they be tracked (when do their cookies expire)?
The referral (cookie) period is 30 days. This means that when a customer clicks on a link on your site, and visits the Skype website, a cookie is dropped on his or her browser to indicate that the customer came from your site (or a particular affiliate). In that initial visit, a user may not make a purchase. However, the referral period means that if the customer comes back to Skype.com and make a purchase within 30 days, the affiliate who sent that visitor will earn a commission for that purchase.
FAQ Category: Eligibility and Applying to the Skype Affiliate Program
Are all websites, individuals and businesses eligible to become Skype affiliates?
We’d like everyone to promote Skype. However, there are cases where Skype must disallow certain sites to participate in our affiliate program. Skype evaluates all affiliate applications and each applicant is sent a notice of acceptance or rejection. Skype reserves the right to reject any affiliate application if we determine, at our sole discretion, that a site is unsuitable for the program. Unsuitable sites include those that:
• Contain false or misleading content
• Contain sexually explicit materials
• Promote violence
• Promote illegal activities
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
• Violate intellectual property rights
• Due to Affiliate Nexus Law, affiliates based in the flowing USA states: Arkansas, Connecticut, Illinois, New York, Colorado, Rhode Island and North Carolina
• Come from affiliates based in China due to reseller issues
Skype evaluates all applications, and if we reject your application, you are welcome to reapply to the Skype Affiliate Program at any time. If you have questions about applying, please contact us. You should also note that if we accept your application and your site is thereafter determined, at our sole discretion, to be unsuitable for the program, we are able to terminate your affiliate membership.
What if I’ve already been rejected from the program when I applied, can I apply again?
Yes, you can apply to the program more than once. Because we review all applications, we recommend that you contact us before reapplying so that we can help you identify why you were rejected the first time.
Can I participate in other affiliate programs?
Yes – the Skype Affiliate Program is non-exclusive.
Do affiliates require a business license to participate in the program?
No. Skype affiliates may either be an individual or a formal business / company. Upon registration, businesses must enter their VAT registration number to avoid paying VAT on commission.
FAQ Category: Creating/Setting up Links
Can I use the Skype logo or content on my site?
Once you have signed up to the program, you will have access to a wide variety of buttons, banners and text links through your affiliate network. You are welcome to use any of the graphics and text links provided or create your own links using your network’s link builder. If you would like to use the Skype Logo on your site, please contact us.
Please note: You may not alter or modify any banners or buttons without obtaining prior written permission from Skype and the Skype affiliate team. (You must also secure permission before using any third party’s copyrighted materials.)
How many Skype links or banners can I display?
Affiliates may place as many links (text links and banners) as they choose. In fact, we encourage affiliates to place multiple Skype links and banners on their site(s).
Where should I place the links on my site?
You should place links where they are easy for your site visitors to find. Links also receive more activity when they are above the fold on the page. Some areas you may want to place your links include your homepage, your navigation bar and any other high-traffic areas like email and social media. If you place the links in an easily accessible location on your site, your visitors will be more likely to click.
How often should I update my links?
You should update links frequently. We are constantly adding new graphics and links to help you meet the interests of your visitors.
How can I fix “broken” or outdated links on my website?
You are able to run reports that monitor broken links on your site through your affiliate network. If a link is not working, we recommend that you replace it with a new link from your network.
Can I link to a specific Skype product or category page?
You can link to any Skype page or URL by creating a custom link after signing into your affiliate network.
How often does Skype change its affiliate banners and logos?
The affiliate banners and logos are updated on a regular basis to reflect current promotions, hot products and categories.
FAQ Category: Reporting
Can I monitor and track my transaction and performance metrics?
Yes, this information is available via your affiliate network’s user interface.
How will Skype know that the registrations came from my site?
When users click on any of the Skype banners or links on your site, a cookie is dropped on the users browser. When that user purchases an eligible product on Skype.com, our page sees the cookie and you will receive commission for that sale, if it is within the referral period.
How do I end my affiliate membership?
Contact us to end your affiliate membership.